On the Receiving End: How People Experience What We Do in Church offers a fresh and thought-provoking look at Christian worship and church life—not from the perspective of clergy or liturgists, but from the people in the pews. Author Robert Cotton draws on personal interviews, theological reflection, and pastoral insight to explore how worshippers actually perceive and internalize church practices. A valuable resource for church leaders, preachers, and congregants seeking a more empathetic, participatory, and inclusive approach to worship.